Training Tuesday:Problem Solving

Being able to solve problems for your customers is one of the most important skills you can have as a sales person. Solving problems will require time, thought, and individual attention, but once you have a set of skills in place, you can begin to handle problems...

LTL 101:Educating Consignees

It is very important to educate your consignee BEFORE the freight is delivered about what the process will be like. Will they need a liftgate? Will the driver be helping unload the freight in any form or manner? By asking these questions in advance, and by making sure...

Training Tuesday:Motivational Questions

It can be challenging to maintain momentum in sales without being thoughtful about maintaining your motivation. There are some questions that can make you (and your team) more successful salespeople. These questions can help you create more productive thoughts,...